In many companies, systems administrators have setup user accounts for services to run under. These services run on systems and the accounts are quickly forgotten until something changes and the…
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Microsoft Lync 2013 – How to Set up Simultaneous Ring or Call Forwarding Simultaneous Ring and Call forwarding are great features for anyone who is away from their desk or…
Unified Communications, or UC, is the latest buzz word describing the ability to work just as effectively and efficiently from anywhere, using any device at any time. Sounds great, doesn’t…
Microsoft Lync 2013 – How to Share Content with a Non-Lync User Here’s how to share content during an active phone call by using Lync’s “Meet Now” option. People often…
Microsoft Lync 2013 – How to Conduct a Poll You can organize a poll with a group of contacts – via instant messaging, phone, or audio/video conversation First, hover over…
How to Whiteboard on Lync 2013 You can whiteboard with another contact or contacts – via instant messaging, phone, or audio/video conversation First, open a new conversation Hover over the monitor…
In a previous set of articles, I detailed out how to backup your Lync 2010 systems. Starting with how to backup specific components that you could use to put together…
PEI deploys Lync and Exchange to clients frequently. One of our most common issues with Lync occurs a year after we deploy. A client will call up and tell us…
Here are at PEI, we do a lot of Lync Conferences. Almost every meeting is scheduled as a Lync meeting. One of the big issues that people run into is…
Part of crafting a “Foundation Ready” IT environment is to have a solid, predictable, and effective way of managing everything you’ve put in place. Reducing your management overhead by implementing…
