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PEI is a Microsoft Solutions Partner for Modern Work

Microsoft Teams offers one integrated platform for teamwork with advanced calling and meeting capabilities and the comprehensive intelligence and collaboration features. This platform brings conversations, meetings, files, Office apps, and your third-party apps together into one space.

Whether you’re looking to use Microsoft Teams as an online collaboration service or an enterprise-grade voice service with Microsoft Audio Conferencing (previously PSTN Conferencing), Microsoft Calling Plan (previously PSTN Calling), Microsoft Phone System (previously Cloud PBX) capabilities, PEI’s Microsoft Modern Work designation makes us a recognized leader in delivering Microsoft Unified Communications solutions like Microsoft Teams.

2023 Microsoft Cloud Partner Designations

Our Microsoft Teams Deployment and Migration Services

PEI can help you get started with Microsoft’s advanced calling capabilities like PSTN Calling with Microsoft Calling Plan and Cloud PBX through Microsoft Phone System while also helping you take advantage of Microsoft Teams’ set of additional, intelligence-powered collaboration features.

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Migrate to Office 365

Microsoft Teams is part of the Office 365 suite of products. PEI can work with you to understand your environment and ensure a successful migration to Office 365—including Microsoft Teams.

Launch Microsoft Teams

Already have Office 365? PEI can launch Microsoft Teams so you can take advantage of the platform’s IM, presence, web conferencing, and collaboration features.

Deploy Enterprise Voice Capabilities

PEI can deploy Microsoft’s range of enterprise voice capabilities so you can take advantage of advanced calling features like PSTN Calling and conferencing (now Microsoft Calling Plan and Audio Conferencing) and Cloud PBX (now Microsoft Phone System).
Microsoft Teams deployment on devices shown as example of intelligent communications

Microsoft Teams is Powered by Intelligence

Microsoft Teams helps you communicate and collaborate more efficiently than ever before with integrated data and insights from the Microsoft Graph.

Never Lose Context

Microsoft Teams provides minimal context switching by surfacing relevant documents and information about colleagues before meetings and pulling up relevant conversations while you edit files directly in the app.

Keep Track of Meeting Information

Microsoft Teams captures meetings as they happen, using closed captioning and voice recognition to erase hearing and language barriers and attribute marks to specific individuals. After a meeting, Teams will send you a summary with action items.

Intelligent Search

Microsoft Teams uses intelligent search capabilities to help you find the people, documents, or conversations you need. Microsoft Teams also makes meeting transcripts and videos searchable so you can always find the context you’re looking for.

Third Party Integrations

Teams allows you to access third-party apps directly from the Teams interface through the tabs feature or build your own custom integrations, so you can efficiently explore data and get updates from the apps you use every day.

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Why Choose Microsoft Teams?

Access on Any Device and with Anyone

Microsoft Teams is available for desktop and mobile on all major operating systems, so you can and stay connected no matter where you are or what device you’re using. Microsoft Teams also has guest access so you can keep in touch with your team across organizations.

Integration with Office 365

Work on Office files directly in Teams or switch seamlessly to work on files in SharePoint. Conversations remain attached to files you send in Teams, so you and your coworkers never lose track of the context with a single space to manage files and the conversations around them.

Complete Collaboration Solution

Microsoft Teams will give you the option to communicate in any medium with audio and video calling and conferencing options and the ability to share applications and screens. Plus, Microsoft Teams offers enterprise voice capabilities with PSTN Calling through Microsoft Calling Plan, hold, transfer, and voicemail.

Security and Compliance

Microsoft Teams incorporates the familiar security and compliance of Office 365, with the manageability and control you’ve come to expect from Microsoft. With built-in encryption enabled by default, Microsoft Teams offers end-to-end security and compliance.

cloud pbx

Microsoft Teams Intelligent Communication and Enterprise Voice Management

Never Deal with an IT Problem on Your Own

PEI’s Microsoft Teams and Enterprise Voice Managed Services provides full support for your Microsoft Teams environment. You will never have to deal with an IT problem on your own—or even at all! We can monitor your systems to fix issues before they become much larger problems that can result in downtime and harm your business. With our helpdesk available 24/7, a local PEI engineer will always be available to ensure your intelligent communications service with Microsoft Teams is running correctly.

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Microsoft Teams Solutions

Microsoft Teams

  • Voice configuration, and management including phone numbers, voicemail
  • Microsoft Calling Plan, Microsoft Audio Conferencing, and Microsoft Phone System
  • Advanced feature setup, changes, and maintenance for Auto Attendant, Call Queues, Conferencing, and Content Sharing
  • Instant Messaging, Presence, and Client Configuration
  • Archive, Monitoring, and Reporting Service configuration and management

Learn about Managed Services