In many companies, systems administrators have setup user accounts for services to run under. These services run on systems and the accounts are quickly forgotten until something changes and the…
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Unified Communications, or UC, is the latest buzz word describing the ability to work just as effectively and efficiently from anywhere, using any device at any time. Sounds great, doesn’t…
Microsoft Lync 2013 – How to Share Content with a Non-Lync User Here’s how to share content during an active phone call by using Lync’s “Meet Now” option. People often…
Microsoft Lync 2013 – How to Conduct a Poll You can organize a poll with a group of contacts – via instant messaging, phone, or audio/video conversation First, hover over…
In a previous set of articles, I detailed out how to backup your Lync 2010 systems. Starting with how to backup specific components that you could use to put together…
PEI deploys Lync and Exchange to clients frequently. One of our most common issues with Lync occurs a year after we deploy. A client will call up and tell us…
Here are at PEI, we do a lot of Lync Conferences. Almost every meeting is scheduled as a Lync meeting. One of the big issues that people run into is…
PEI has been using SharePoint for a couple of years now. Until last week I only used it to store, edit, and share all of our company documents. I decided…
If you have installed Microsoft Lync (either 2010 or 2013) with the evaluation software, you get 180 days before the license expires. At this point, you need to let Lync…
Process Modeling A common misconception in the IT world, especially with IT consulting, is the idea that a tool or technology can solve a problem. Although this is sometimes the…
