Recommendations for Rookies – CRM Part II I know you’re excited for the second installment of Recommendations for Rookies. Again, I will focus on Microsoft Dynamics CRM. If you missed…
Microsoft Exchange 2010 – Using Proxying and Redirection (Part 1) In a Microsoft Exchange Server 2010 organization, a Client Access server can act as a proxy for other Client Access…
Microsoft Dynamics® CRM 2011 Recommendations for Rookies Last year I took on the responsibility of customizing our Microsoft Dynamics CRM, implementing the solution and training end users. I ran into…
Microsoft Lync Secondary Ringer One of the more handy features in Lync that I have found is the secondary ringer. Many times, I utilize my Bluetooth headset in conjunction with…
Exchange 2010 and Updating Distribution Groups Congratulations, you’ve just migrated to Exchange 2010! Mail is flowing, auto-discover works like a champ, and Outlook Anywhere is just plain cool. All is…
Lync Tool Belt #8: Desktop Sharing Next on the list of cool Microsoft Lync functions is the Desktop Sharing feature. This is a great tool to use to collaborate or…
Lync Tool Belt #7: Making Phone Calls with Lync Microsoft Lync allows you to place phone calls with one click. When you are browsing through webpages or search engines a…
Microsoft Lync Call Recording Function Recently I worked with a client on a Lync proposal and they had a requirement that wasn’t brought up before but one that I could…
Why deploy Microsoft System Center Configuration Manager? Almost everyone is tasked with trying to do more with less these days. Time is a precious commodity and anything to increase your…
Lync Mobile Clients are Here! Microsoft just announced the update to Lync Server 2010 that enables new Lync mobile clients! Organizations have been calling for better Lync mobility and the…