IT complexity has been increasing. The rapid adoption of cloud computing, big data and mobile device proliferation are making it harder for organizations to get their hands around IT, especially…
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The Office 365 Exchange Online Protection (EOP) team has been hard at work on new features that reflect Microsoft’s continued commitment to provide advanced security, reliability and protection of your…
David Allen recently published a revised edition of his blockbuster productivity manifest, Getting Things Done. Over the past fourteen years since the publication of the original edition, the GTD methodology…
Problem: Upon trying to open or preview an attachment (.pdf, .doc, .wav, etc.), an error comes up saying “Unable to create file…” and asks you to check the folder’s permissions….
Late last year Microsoft announced the upcoming release of Skype for Business. The initial response was an expectation that it was really a re-branding so Microsoft could capitalize on the…
In recently working on an email migration for a customer, I was tasked with documenting the group membership of multiple distribution groups so that they could be created in the…
Prior to installing Lync enterprise wide, you may have built out a test Lync environment using the 180 evaluation version offered by Microsoft. The good news is, you can build…
One of the biggest challenges to face IT managers and administrators this year is end of support for Windows Server 2003. Although most users have migrated to Server 2008 R2…
Microsoft has continued to improve their Office 365 offering, and the latest update came with the inclusion of many of their MDM features being rolled into the monthly subscription. While…
Part of managing a support desk is having complicated or “out of the box” issues escalated to you. Sometimes, it is saving the client from themselves. This is one of…
