Short of Staff With the economy starting to turn the corner for some industries, companies who had layoffs over the past few years are starting to look at whether or…
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Issue Management One of the consistent challenges faced by Project Managers is the appropriate resolution of issues that inevitably arise on most projects. The first step in managing issues is…
Demystifying CRM: Lost and Found There are probably 50 different ways you can find information in Microsoft Dynamics CRM. Each person will have their preference. I am able to make…
Is the PBX dead? Is the PBX dead? Of course it is. Look in your pocket or purse for a great example of system consolidation. The long loved PBX featuring…
Virtualizing Microsoft Lync (Part 1) In past versions of Microsoft Lync (OCS 2007 and OCS 2007 R2), virtualization of the different workloads really hasn’t been supported by Microsoft. With Microsoft…
It’s Just a Phone System When we approach a client to discuss the possibilities that the latest technologies can offer we often make things more complicated then need be. For…
How PEI Can Relieve IT Administrators’ Job related stress Stress is an undeniable fact of the modern workplace, and is often especially felt in the IT world. IT administrators face…
FEP 2010 install Troubleshooting steps If during the process of moving your environment to FEP 2010, and you should happen to see FEP install failures with an error message of…
The Art and Science of Asking Questions is the Source of All Knowledge. ~Thomas Berger With every blog I write, the process begins in a very similar way. I try…
