Description: This document describes configuration of failover on a pair of audiocodes SBCs. The Basics: Failover for these devices is very bare-bones. A hearbeat cable is installed either through a…
When looking to license Microsoft Teams Voice, there are a few options available when considering which calling plan will be best for your end users. Microsoft offers three unique plans…
Microsoft Teams Aims to Replace Skype for Business Online Microsoft Teams has been out less than two years. Last September it was announced that the Skype for Business Cloud infrastructure…
The Right Mindset for Deploying Skype for Business When executives analyze the organizational benefits of deploying Skype for Business to their user base, they often only think of the endgame…
Microsoft announced last week (3/27/2017) that Skype for Business Online now has Call Queue functionality for general availability, which has been long anticipated for organizations looking to expand their current…
When talking to clients interesting in changing their new phone system, one concern with Microsoft Lync is the drastic change for the user base in how they go about their…
One of the major fears companies face when implementing a new Unified Communication system is how their internal IT team handle the new challenges in a timely and efficient manner….
What are the Technology Mega Trends: There’s a paradigm shift in how technology is used, information is consumed, and how business gets done. We’re at the beginning of a monumental…
We hear it so often when it comes to working with clients and their network and infrastructure refresh discussions. “We’re going to wait till next quarter to do that work”…