While working on setting up a SIP Trunk for Lync 2013, I kept encountering an error in my SIP traces. This was true if Lync was using a gateway (in…
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We have had some questions about Microsoft Lync Hybrid deployments. These questions have usually taken the form of “If we do a Lync Hybrid deployment, does that mean that Lync…
One of the major fears companies face when implementing a new Unified Communication system is how their internal IT team handle the new challenges in a timely and efficient manner….
Microsoft Lync screen sharing always seems so straightforward. If you can IM someone, screen sharing just seems to work. But, on a recent Lync project, that just wasn’t the case….
With the popularity of Office 365 on the rise, we are getting more and more questions asking about using the installation of Office Pro Plus from Office 365 in a…
While in the midst of a Lync Server upgrade to Lync Server 2013 I encountered an issue where incoming calls would fail if Simultaneous Ring was enabled. This seemed particularly…
If any of you have purchased a Microsoft Surface Pro or Surface Pro 2 with the intent of using it with Direct Access, you have been sorely disappointed. Surface Pro…
In a multipart series, I’m providing end-users and trainers with shortcuts to efficiently use Microsoft Lync. With Microsoft Lync expanding into more and more organizations, companies are looking at more…
When setting up a Exchange 2013 Database availability Group (DAG) for the first time, you may run into an issue where the database’s Content Index State is listed as “Failed”….
Issue management seems like one of the easier topics of project management. In fact, when a few fundamental principles are observed this is can be the case. It is always…
