Trying to work through your colleagues’ availability on multiple calendars within Outlook can be a little tricky (to say the least). Whether you’re trying to line up calendars internally, send…
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Found an issue for Audiocodes FXO ports. If you setup a FXO port and then on the Trunk group (or Hunt Group ID, depending on the version/model) set the Channel…
We’re seeing a proliferation of mobile devices in the workplace. Employees now have the ability, and often do, work from anywhere. Employees want consistent access to resources and data. This…
Many of our clients are starting to look into SCCM. Here is some data as to why they want to use to leverage the platform and what it is. System…
Recently I had a customer that was trying to create an operating system image for some customized hardware. Every time they tried to run the deploy and capture process from…
This document describes the process of grabbing all mailbox settings from Office 365 Exchange. We use this process a lot for troubleshooting on the back end. Starting Session with…
This is a write-up of a malware infection PEI has been engaged to address. This post is quite short for a Reverse Engineering and honestly speaking, there isn’t much to…
I recently went through the process of migrating an environment from Lync 2013 to Skype for Business. After the migration was complete, we were unable to search the Skype directory from…
With any hosted phone solution, it’s important to get metrics on your call quality. These metrics tell you whether your calls are consistently good/poor, and give you a frame of…
Cisco has positioned the 5506x to replace their long time small office firewall, the 5505. The issue with the Cisco ASA 5506 is that it has separate ports that cannot…
