With the popularity of Office 365 on the rise, we are getting more and more questions asking about using the installation of Office Pro Plus from Office 365 in a…
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While in the midst of a Lync Server upgrade to Lync Server 2013 I encountered an issue where incoming calls would fail if Simultaneous Ring was enabled. This seemed particularly…
If any of you have purchased a Microsoft Surface Pro or Surface Pro 2 with the intent of using it with Direct Access, you have been sorely disappointed. Surface Pro…
In a multipart series, I’m providing end-users and trainers with shortcuts to efficiently use Microsoft Lync. With Microsoft Lync expanding into more and more organizations, companies are looking at more…
When setting up a Exchange 2013 Database availability Group (DAG) for the first time, you may run into an issue where the database’s Content Index State is listed as “Failed”….
Issue management seems like one of the easier topics of project management. In fact, when a few fundamental principles are observed this is can be the case. It is always…
After upgrading from a Cisco Unity Express 8.5.1 to CUE 8.6.7 users could no longer access their voicemail. I tried to research the issue online, but was unable to find…
I often catch myself sending an email to the same set of individuals to make sure they are all aware of an upcoming event or provide them with a status…
One of the top concerns for companies considering Office 365 is security. Microsoft has a great deal of security features built in, and has compiled a list of the most…
Below you will find configuration examples for the Cisco Nexus 5500. These are basic commands on entering in a configuration mode and saving a configuration change. These are the most…
