Have you ever found yourself asking, “Why managed services?” Or perhaps you’re not even sure what managed IT services are? If that’s the case, don’t be too hard on yourself. Unless they work in tech, most people’s eyes glaze over as soon as they hear the phrase “managed services.”
While there are some widely accepted definitions of the term, the specific services they encompass are generally vague and nondescript. As such, it can be hard to determine why you need managed IT services in the first place.
Well, as technology advances—and becomes more complex in the process—having the right IT support in place can mean the difference between staying in business and fading fast. Put another way, if you’re wondering why use a managed service provider, the answer is simple: Doing so will help you keep up, no matter how competitive your industry is. This is because delegating essential IT tasks frees up you and the rest of your team to do what you do best.
More specifically, offloading your tech operations to an MSP like PEI is a cost-effective alternative to the break/fix or “on-demand” approach to issue resolution. Sadly, this approach is one that so many companies have become accustomed to. The old-school break/fix mentality is so pervasive, in fact, that many businesses don’t even realize there’s a better way.
So, why managed services? Well, with the right provider, you can prevent problems before they disrupt your employees, operations, or clients, facing a substantial dip in productivity or loss in revenue as a result. And why today? Here are some of the biggest reasons why you need managed IT services as soon as possible:
- To Unleash Competitive Agility: In a landscape where innovation dictates success, delaying the adoption of managed IT services can put you well behind your competitors. By embracing these services today, on the other hand, you gain an edge in the way of optimized workflows and real-time data insights. This agility allows you to take advantage of emerging opportunities swiftly.
- To Future-Proof Your Business: The future is digital, and it’s advancing faster than ever. Delaying managed IT services means postponing future-proofing your business. These services provide access to experts who understand the latest tech trends and can help you adopt solutions that align with your long-term goals. By acting promptly, you ensure your business is equipped to thrive in the digital age. Put another way, if you find yourself asking, “why managed services today,” the answer is, “so you can continue thriving tomorrow.”
- To Mitigate Unforeseen Risks: The digital realm is riddled with cyber threats. Every day without managed IT services exposes your business to potential vulnerabilities. Enlisting these services immediately allows you to implement robust security measures, safeguard sensitive data, and establish disaster recovery protocols. This, in turn, can save you from the catastrophic impact of an unforeseen security breach.
- To Leverage Strategic Insights: Managed IT services are not just about fixing technical glitches; they also offer valuable strategic insights. The experts will assess your current IT landscape and identify areas for optimization, cost reduction, and innovation. By acting promptly, you can tap into their insights and make informed decisions that steer your business toward growth.
- To Cultivate Customer Trust: In an era where data privacy and reliability are paramount, your customers expect nothing less than seamless, secure interactions. Delaying managed IT services can lead to hiccups that erode trust and loyalty. By embracing these services as soon as possible—i.e., before disaster strikes—you demonstrate your commitment to providing a frictionless experience, solidifying customer relationships and a positive brand perception in the process.
Why You Should Steer Away from the Break/Fix Approach
In a break/fix system, something needs to go wrong before you receive any service. This prompts an inevitable reduction in performance while you wait for the problem to be fixed. Unfortunately, no business can really afford the risk and uncertainty that come with relying on a “break/fix maintenance service” in the fast-paced digital age. Furthermore, having separate suppliers responsible for different parts of your network puts you in the difficult position of trying to decide who should be completing essential tasks. You simply do not have time for this.
Thankfully, PEI can help. With our proactive management and monitoring, we can free you of this expensive reactionary practice. By managing specific aspects of your system—be it infrastructure, workstations, user support, or the entire IT environment—we will streamline your daily operations while saving your organization money!
Think about it: Not only will PEI make your day-to-day easier, but we’ll also make you look good. Before hiring your next FTE, allow PEI to run you through our ROI calculator—we know you’ll be pleasantly surprised. When you’re ready to get started and discuss why you need managed IT services, reach out on our website.