Microsoft Skype Operations Framework (SOF) Partner

The Microsoft Skype Operations Framework (SOF) is Microsoft’s multi-faceted approach for successful deployment of and migration to Skype for Business. As a SOF partner, PEI can guide you through the complete Skype for Business lifecycle of planning, deploying, and operating to ensure that Skype for Business is implemented and managed correctly for optimum performance. Microsoft chose PEI as one of only 14 initial SOF partners, recognizing PEI as a leader in delivering Microsoft Solutions. PEI is also one of the only SOF partners with packages targeted at the small to midsized organization.

Award-Winning Microsoft Gold Partner

PEI has been a Microsoft Gold Partner since 2005, and our engineers hold multiple Gold and Silver Microsoft Unified Communications Certifications. We focus our hiring efforts on mid- to senior-level engineers, housing a team with over 120 years of combined experience. We understand that every organization’s Unified Communications journey is unique, and we deliver value by working with you to understand your business objectives and mapping out your technology to enhance these goals.

PEI specializes in long-term relationships where each customer is vital to our success. All of our customers are “customers for life,” and we use our partnerships and experience to help them drive real business results. Read more about what our customers have to say about PEI. 

Skype for Business Video Transcript:

I’m going to show you how to find someone and add them to your contacts list on Skype for Business.

First you will need to have a list, or group, to add your contacts to. You can create a new group by clicking on the contacts icon below the search bar. Then you can select Create a New Group, and you will be prompted to name it.

Once you have your group set up, and you are looking at your contacts list, go to the search bar and start typing the name or email address of the person you’re looking for. Skype for Business will automatically begin to filter the results. We’re going to look for Adam Lee, and you can see he’s shown up here. When you find the contact you want to add, right click on him.

You can choose Add to Favorites to add this contact to your favorites, which is a group of contacts that you interact with most frequently, and appears by default at the top of your contacts list. You can change this default setting, and have the Favorites list not show up, by clicking on the Options icon, navigating to the Contacts List menu, and unchecking the box next to Favorites Group

Or, instead of Add to Favorites, you can choose Add to Contacts List, which will show you a list of folders that you’ve created to organize your main contacts list. Then, select the folder where you want this contact to show up. I’m going to add Adam to my PEI Contacts list.

Skype for Business takes you back to your contacts list, and we can see that Adam Lee shows up under PEI Contacts.

Contact Us:

If you have questions, want more information about Skype for Business, or want to work with us, click here to contact us.


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