Microsoft Skype Operations Framework (SOF) Partner

The Microsoft Skype Operations Framework (SOF) is Microsoft’s multi-faceted approach for successful deployment of and migration to Skype for Business. As a SOF partner, PEI can guide you through the complete Skype for Business lifecycle of planning, deploying, and operating to ensure that Skype for Business is implemented and managed correctly for optimum performance. Microsoft chose PEI as one of only 14 initial SOF partners, recognizing PEI as a leader in delivering Microsoft Solutions. PEI is also one of the only SOF partners with packages targeted at the small to midsized organization.

Award-Winning Microsoft Gold Partner

PEI has been a Microsoft Gold Partner since 2005, and our engineers hold multiple Gold and Silver Microsoft Unified Communications Certifications. We focus our hiring efforts on mid- to senior-level engineers, housing a team with over 120 years of combined experience. We understand that every organization’s Unified Communications journey is unique, and we deliver value by working with you to understand your business objectives and mapping out your technology to enhance these goals.

PEI specializes in long-term relationships where each customer is vital to our success. All of our customers are “customers for life,” and we use our partnerships and experience to help them drive real business results. Read more about what our customers have to say about PEI. 

Skype for Business Video Transcript:

I’m going to show you how to change your presence status on Microsoft’s Skype for Business.

First off what exactly is Presence?  Presence is the ability to detect another user’s availability. Using Skype for Business, users can display their presence status—for example, Available, Away, Do Not Disturb, or Offline—to let others know their availability.  Skype for Business presence information is presented throughout the Office 365 suite.

You can find your presence status under your name when you are looking at your Skype for Business contact list.

You can change your status by clicking on the arrow next to your current status and choosing from one of four main options:

  • Available (Green) – this means you are available to receive all calls and instant messages
  • Busy (Red) – which means you are not available, but can still receive all calls and IMs
  • Do Not Disturb (Red with a dash) – meaning you are not available and cannot receive calls or IMs
    • You can receive IM’s from people who you initiate contact with first however
  • And Away (Yellow) – which means you are not at your desk right now

And you can choose either “off work” or “be right back”

Those are the four main presences statuses, but you can also choose to:

  • Appear Away – which makes it look like you are not at your desk, but you can keep working
  • Or Appear Offline – which makes it look as though you are not logged in

There are a few ways that your presence status changes:

First, you can change your presence manually at any time by clicking on the arrow next to your current status.

Second, because your Skype for Business and Outlook accounts are connected, your presence status will change automatically to Busy when there is a meeting set in your calendar.

Lastly, presence is changed automatically by Skype for Business.

To revert from the status you set and have Skype for Business automatically update your status, click the status menu and then click Reset Status.

Contact Us:

If you have questions, want more information about Skype for Business, or want to work with us, click here to contact us.

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