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In Lync Server 2013, a change was made to allow end-users to specify their own Music On Hold files under Options- Ringtones and Sounds- Play Music on Hold. This is…
Are you ready to replace your business’ onsite or hosted PBX? Maybe you want to take your UC systems to the next level? With Microsoft Lync you can do just…
I recently set up Exchange Online for Unified Messaging for a Lync 2013 deployment that I didn’t build, and with which I didn’t have any familiarity. After following the available…
One of the benefits of DirectAccess is that it allows an administrator the ability to define, by DNS name, whether traffic should traverse the tunnel to the internal network or…
While working on setting up a SIP Trunk for Lync 2013, I kept encountering an error in my SIP traces. This was true if Lync was using a gateway (in…
We have had some questions about Microsoft Lync Hybrid deployments. These questions have usually taken the form of “If we do a Lync Hybrid deployment, does that mean that Lync…
One of the major fears companies face when implementing a new Unified Communication system is how their internal IT team handle the new challenges in a timely and efficient manner….
Microsoft Lync screen sharing always seems so straightforward. If you can IM someone, screen sharing just seems to work. But, on a recent Lync project, that just wasn’t the case….
With Microsoft Lync expanding into more and more organizations, companies are looking at more effective ways to have their end users utilize Lync. In a multipart series of blogs, I…
