When talking to clients interesting in changing their new phone system, one concern with Microsoft Lync is the drastic change for the user base in how they go about their…
One of the benefits of DirectAccess is that it allows an administrator the ability to define, by DNS name, whether traffic should traverse the tunnel to the internal network or…
Got blaring horns or barking dogs in the background of your Lync conference call? Silence the noise with one click. To do it: As the call leader, you can see…
While working on setting up a SIP Trunk for Lync 2013, I kept encountering an error in my SIP traces. This was true if Lync was using a gateway (in…
We have had some questions about Microsoft Lync Hybrid deployments. These questions have usually taken the form of “If we do a Lync Hybrid deployment, does that mean that Lync…
One of the major fears companies face when implementing a new Unified Communication system is how their internal IT team handle the new challenges in a timely and efficient manner….
Microsoft Lync screen sharing always seems so straightforward. If you can IM someone, screen sharing just seems to work. But, on a recent Lync project, that just wasn’t the case….
While in the midst of a Lync Server upgrade to Lync Server 2013 I encountered an issue where incoming calls would fail if Simultaneous Ring was enabled. This seemed particularly…
In a multipart series, I’m providing end-users and trainers with shortcuts to efficiently use Microsoft Lync. With Microsoft Lync expanding into more and more organizations, companies are looking at more…
With Microsoft Lync expanding into more and more organizations, companies are looking at more effective ways to have their end users utilize Lync. In a multipart series of blogs, I…