According to IDC, a worldwide leader in IT industry analysis, they predict that the combination of mobile, cloud, big data, and social media will dominate the technology agenda for 2014….
Exchange 2013 Service Pack 1: Microsoft announced at the end of 2013 that Service Pack 1 for Exchange 2013 will be released early in 2014. I wanted to highlight a…
We have had some questions about Microsoft Lync Hybrid deployments. These questions have usually taken the form of “If we do a Lync Hybrid deployment, does that mean that Lync…
One of the major fears companies face when implementing a new Unified Communication system is how their internal IT team handle the new challenges in a timely and efficient manner….
While in the midst of a Lync Server upgrade to Lync Server 2013 I encountered an issue where incoming calls would fail if Simultaneous Ring was enabled. This seemed particularly…
If any of you have purchased a Microsoft Surface Pro or Surface Pro 2 with the intent of using it with Direct Access, you have been sorely disappointed. Surface Pro…
After upgrading from a Cisco Unity Express 8.5.1 to CUE 8.6.7 users could no longer access their voicemail. I tried to research the issue online, but was unable to find…
It is no secret the age we live in is based primarily around communication and technology. Technology has become such a crutch to our society that it can directly dictate…
Get your colleagues to say, “Wow!” Showcase the power of Microsoft Lync, by showing them how easy it is to use Lync for conference calls. To do it: Drag a…
I have been a remote employee for over 10 years now and there are benefits to being a remote employee like working in your pajamas or doing laundry during my…