Technology is ever-changing, embrace it and love it!
Do you ever notice yourself resisting or complaining about change, but then realize life goes on and you ultimately adapt and embrace the change? This same human behavior goes for almost anything; recently I have noticed it with Facebook and their huge changes in the works. It reminds me of the reaction we frequently get with end-users when we introduce new IT solutions. People complain, complain, complain then find themselves adapting and ultimately loving the changes. Mark Zuckerberg, Facebook’s CEO, is not an idiot; he is not going to release changes that he doesn’t believe are going to make Facebook’s interface better for their end-users, much like how we operate at PEI. We know after you have Unified Communications implemented in your environment you are going to wonder how you lived without it! Think about it, do you think when we first used e-mail we thought it would be life changing, nope we sure didn’t. Some people used it, some didn’t, but it has become a way of life and we cannot do business or stay connected without it. Unified Communications is quickly following that same path.
Technology change is good; it keeps us operating as efficiently as possible. So what it comes down to is, trust the experts, trust new technology and hold on because it’s going to be a wild ride!
-Andrea Leonhardt, PEI