In Lync Server 2013, a change was made to allow end-users to specify their own Music On Hold files under Options- Ringtones and Sounds- Play Music on Hold. This is…
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Are you ready to replace your business’ onsite or hosted PBX? Maybe you want to take your UC systems to the next level? With Microsoft Lync you can do just…
I recently set up Exchange Online for Unified Messaging for a Lync 2013 deployment that I didn’t build, and with which I didn’t have any familiarity. After following the available…
When talking to clients interesting in changing their new phone system, one concern with Microsoft Lync is the drastic change for the user base in how they go about their…
Event Details Join PEI & Microsoft at Denver’s Ale House Wednesday, June 4th at 3:00 pm MST to enjoy some excellent craft beers paired with delicious food while learning more about Office…
Did you know that Microsoft and PEI will pay you to deploy Microsoft Office 365? Microsoft’s SMB Advantage offer lets you earn money that you can use to pay for…
One of the benefits of DirectAccess is that it allows an administrator the ability to define, by DNS name, whether traffic should traverse the tunnel to the internal network or…
Got blaring horns or barking dogs in the background of your Lync conference call? Silence the noise with one click. To do it: As the call leader, you can see…
While working on setting up a SIP Trunk for Lync 2013, I kept encountering an error in my SIP traces. This was true if Lync was using a gateway (in…
We have had some questions about Microsoft Lync Hybrid deployments. These questions have usually taken the form of “If we do a Lync Hybrid deployment, does that mean that Lync…
