Troubleshooting SIP trunks and voice traffic requires being able to view traffic at many different points in the total path. Two of the main points to view and validate traffic...
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Description: This document describes how to pull call stats via SSH from an AudioCodes Mediant 1000 running in SBC mode. Ever need to determine currently active calls on an AudioCodes…
Description: This document describes configuration of failover on a pair of audiocodes SBCs. The Basics: Failover for these devices is very bare-bones. A hearbeat cable is installed either through a…
I ran into a T-1 issue with a customer T-1 circuit this last weekend that I thought might be helpful to others in troubleshooting their circuits. SETUP I was troubleshooting…
Microsoft Lync Call Recording Function Recently I worked with a client on a Lync proposal and they had a requirement that wasn’t brought up before but one that I could…
