Skip to main content

Project Management: The Importance of Communication

By October 4, 2011September 2nd, 2020Best Practices, Blog

Project Management:  The Importance of Communication

I have read numerous articles suggesting communication is the most important component of project management.  While I believe there are other parts of that are equally important, the degree to which frequent and meaningful communication occur during a project shouldn’t be underestimated.

There are several types of communication that usually occur during a project.  These may vary depending on the size of the specific project.    At the highest level, they can be divided into formal and informal.

Formal communication includes things like:

  • Weekly Status Meetings
  • Status Reports
  • Billing and Invoicing Information
  • Project Plans
  • Risk and Issue Matrix

Informal communication includes:

  • Phone calls
  • Emails (although depending on the contents of the email, this could also be considered formal communication)
  • Hallway conversations

Each of these methods of communication serves an important purpose in effectively managing a project.   I have found it particularly useful on larger projects to establish a formalized communication plan, as early in the project as possible.   There are numerous examples and templates for a communication plan that can be found on the internet.  The important criterion to consider is:

  • Method of communication or device (online meeting, weekly status report, risk matrix, etc.)
  • Who is responsible for creating or scheduling the meeting or document?
  • How often is an update needed?
  • What is the audience?
  • Does the communication result in an approval of the document being produced?

When this type of plan is created upfront on a project it helps to ensure that the project teams, as well as the project stakeholders all have a common understanding and agreement related to project based communication.

-Dan Thompson, PEI

Leave a Reply