In Microsoft Teams, you can now transfer a call to a colleague’s voicemail. One caveat I want to mention up front is you will need an Office 365 Calling Plan and Phone System license to be able to do this.
I have a call open on my screen. To transfer, I’ll select the More Options icon, and then transfer.
Here, I can search for and select the colleague I want to transfer this call to.
Then, I’ll select Work Voicemail from the transfer options.
Teams will let me know the call is being transferred and when the transfer is complete.
That’s how you transfer a call to a colleague’s voicemail in Microsoft Teams.
Is this option available from the mobile app? It would be very helpful…..
Hi B, you can transfer a call from the mobile app, but not directly to someone’s voicemail.