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Outsourcing IT – Benefits to Small Businesses

By June 9, 2016September 11th, 2020Best Practices, Blog, Managed Services
software outsourcing benefits

Small businesses often struggle with deciding whether or not to keep IT management in house, or seek external assistance. In many cases, the end users struggle because the internal resource wears multiple hats and IT support is a secondary responsibility, not to mention the wide range of skills needed to manage even the simpler environments. There is a great deal of benefits to leveraging IT consulting firms to replace or augment existing IT resources for small organizations. CSM compiled a list of the top five reasons small companies should outsource, IT, which I’ve highlighted below.

#1: Managed IT Services Improve Cost Control

Many businesses might not look into using IT companies because you worry about the costs you will incur. The truth is that many IT Outsourcing companies offer reasonably priced solutions based on your company’s specific needs. Now you won’t need to pay an extra staff person, or lose money wasting your own time on tech support. An all-in-one managed IT solution can also give you a fixed monthly price so you don’t need to worry about any changes in your budget.

#2: Outsourcing IT Improves Efficiencies

IT companies focus on one thing: technology. They already know the research and the short-cuts so you don’t have to spend time looking things up and fixing them. Everything can run faster and smoother with an expert on the job. Efficiency can also expand to your business as a whole, if your technology runs better on a daily basis; your day-to-day operations will work better as well. That kind of efficiency could even give your small business a new competitive edge.

#3: IT Companies Provide Greater Expertise

Training, certification, and education all come as part of using professional IT companies. You don’t have to hire an expert to take care of things for a huge sum or try to decipher problems yourself; instead you can have one on-call to help you with problems both big and small. IT support is more than just downloading firewall software; it can make a big difference to work with someone who knows the score.

#4: IT Companies Stay on Top of Tech Trends

Technology is always changing, and usually at a rapid pace. A managed IT solution will make sure you have access to the latest technology and the latest IT Outsourcing trends. That could mean the most recent patch for your software or even the best way to service your customers. Your IT Company might even offer you ways to better market your business or connect with your customers.

#5: More Time to Focus on Your Business

The best benefit to outsourcing your IT support is, of course, freeing up your time and resources to focus on your own business. Not having to worry about tech support or trying to stay up-to-date on the latest software improvements will give you the necessary time to do whatever your business does best.

If you have not considered a managed IT outsourcing solution for your small business, take the time to evaluate the benefits it could give you in the long run. If more than 25% of your day has been designated to tech-related issues instead of your real job, outsourcing to IT companies is the solution for you. Consider scheduling an evaluation with an IT Company today!

To see CSM’s article in its entirety, please visit

If you would like to evaluate if it makes sense for your Colorado business to outsource your IT support, please reach out to and you will hear from a representative shortly.

Martin Feehan, PEI


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