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On-Premise Public Folders with Hybrid Office 365

By February 17, 2015June 7th, 2022Blog, Microsoft

Recently ran into an issue where an organization could not view public folders within Outlook once users where moved to Office 365 (Exchange Online).

The organization was running Exchange 2013 on-premises.  They had already converted public folders to public folder mailboxes.  We had setup ADFS with Office 365 and had completed an Exchange 2013 Hybrid implementation.  We had migrated a few test accounts to Office 365 and everything appeared to be working perfectly – until we realized public folders were not showing in Outlook.

After a short while the public folders will again be visible within an Outlook client.

One caveat:  The public folders will still not be available in Outlook Web App (OWA) until the public folders are migrated to Exchange Online.

Jacob Eker, PEI


  • Eric says:

    When you say “…already converted public folders to public folder mailboxes” do you mean mail-enabled public folders?

    • ALee says:

      Unfortunately, our engineers are extremely busy at the moment and are not able to respond to posts. Feel free to contact PEI directly if you are interested in assistance.


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