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Managed Services and Why I Should Care

By January 26, 2016September 11th, 2020Blog, Managed Services

As businesses become more reliant on IT to operate efficiently, the resources to support an increasingly complex IT environment can fall to the wayside. In many businesses, IT staff can quickly become overwhelmed with the day to day responsibilities of keeping the business crucial applications and daily systems checks up and running. In comes PEI’s Managed IT Services.

Our Managed Services let you offload specific, routine, IT operations allowing your IT staff to focus on higher value projects which will benefit what really matters – your business! Our team of engineers will act as an extension of your IT department, taking care of your infrastructure with proactive monitoring 24/7/365. This proactive approach will ensure everything is up to date and allows us to address any issues before the problem impacts you, your business, and your clients.

According to Mike Kavis, writer and contributor for Forbes “IT traditionally wants to be in control of everything. Developers frequently want to build many things that are not a core competency. The problem I see in IT is they prioritize things like control and manageability far more than things like speed to market, customer satisfaction, agility, etc. We live in an era where time to market is one of the most critical value propositions in business. Get something to market quick, acquire customers, learn from those customers, and advance the product or service based on customer feedback. Going dark for 12-18 months as IT ramps up its skillset for the new technologies is not a winning formula. IT needs to understand that they should focus on delivering business value…”

If you want to spend less time and money on IT, you have a limited staff or expertise, or you have no idea what’s actually on your network, allow us to do an initial assessment of your current IT environment to help you decide what services and service levels you need. You decide what you want us to take care of, and what you want to handle. You retain full visibility into the process and management of your systems.

When it’s all said and done, ask yourself: How satisfied am I with the level and quality of support that I have today? Where are the gaps, pain points and nightmares in my IT environment?  How does downtime and other problems impact my business? If your clients are negatively impacted and your bottom dollar suffers from a struggling IT environment, than PEI’s Managed Services will benefit you!

Matt Dixon, PEI

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