What are Managed Services? Managed services refer to IT services delivered in a defined manner with a predictable expense. Typically, managed services are delivered with a remote monitoring and management…
So You Want To Go Green? – Monitoring & Recycling If you’ve been following my Blog on building a Green IT Business Plan, then you know we’re at the last…
Making Licenses and Support a Bit More Manageable: As the contract manager for PEI, I work with customer’s all of the time on license and support renewals. Most customers seem…
The Value of Business Intelligence There is a lot of buzz these days about Business Intelligence (BI). What is BI and how is it beneficial to an organization? Generally, BI…
So You Want To Go Green? – Upgrading Equipment and Operational Practices Last month we discuss the role that Virtualization equipment replacement played in a Green IT business plan. Those…
Successful management of an information technology laboratory Part 1 When you are asked to take on the role of lab manager, you must be ready to act as a lab…
Exchange Backups, why they’re important I seem to run into this issue more often than I feel like I should. I show up at a client site and they have…
Why Did the Technician Cross the Road? I will answer that question … But first, I recently read an article in the Colorado Biz Magazine detailing what so many of…
The Blame Game! The blame game is a terrible game. No one, in my opinion, should play it. The people that ultimately end up suffering will be everyone involved. I…
So You Want To Go Green? Where Do You Start? So you’ve decided that Going Green makes sense for your business. Whether it’s the Return on Investment proposition, doing your…