Recently ran into an issue where an organization could not view public folders within Outlook once users where moved to Office 365 (Exchange Online). The organization was running Exchange 2013…
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If you’re considering Microsoft Lync or Exchange, are you aware that you may eligible for financial assistance with your project if you work with a Microsoft Deployment partner? A benefit…
If you run into an issue where the Lync client shows the following error, a very likely cause is that the DNS settings are incorrect or are missing altogether. Symptoms…
Recently we have seen an influx of users and clients complaining that their Lync audio is broken on their Dell laptops. The symptoms are all the same, after months of…
By this point, most companies have either embraced cloud computing, or are adjusting their long term information plans to include them. The pros of transitioning to the cloud are very…
Like a lot of other companies, when we first started the “Virtualization Revolution”, the HP Lefthand Starter SAN solution was a cost effective viable option to begin life in the…
In most environments when you attach a Polycom phone to a Lync infrastructure, the phone will automatically apply the root certificate and TLS communication will work properly. We recently ran…
I encountered an issue recently where, in an Exchange 2010 / Office 365 Hybrid environment, Office 365 users were unable to see calendar and Free/Busy information from On-Premises mailboxes. I…
We were having trouble connecting our Polycom phone up to cisco switches. Even after adding in the options in DHCP to specify the phones, they would not come up on…
Sometimes, getting a certificate from an internal certificate authority is urgent. Perhaps your Exchange UM certificate expired, breaking voicemail for your entire Lync organization. Of course, it’s those times that…