Recently we have seen an influx of users and clients complaining that their Lync audio is broken on their Dell laptops. The symptoms are all the same, after months of…
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In most environments when you attach a Polycom phone to a Lync infrastructure, the phone will automatically apply the root certificate and TLS communication will work properly. We recently ran…
I encountered an issue recently where, in an Exchange 2010 / Office 365 Hybrid environment, Office 365 users were unable to see calendar and Free/Busy information from On-Premises mailboxes. I…
Recently there has been a lot of buzz about Microsoft Lync transforming into “Skype for Business”. I have heard a mix of reactions – from “what in the world is…
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In Lync Server 2013, a change was made to allow end-users to specify their own Music On Hold files under Options- Ringtones and Sounds- Play Music on Hold. This is…
Are you ready to replace your business’ onsite or hosted PBX? Maybe you want to take your UC systems to the next level? With Microsoft Lync you can do just…
I recently set up Exchange Online for Unified Messaging for a Lync 2013 deployment that I didn’t build, and with which I didn’t have any familiarity. After following the available…
One of the most compelling reasons to switch from an on-premises messaging solution to a cloud based solution is to switch from Capital Expenditures to Operational Expenditures. The ability to…
PEI has been involved in the deployment of a range of cloud services for years. Whether its Microsoft’s Office 365, Cloud Backup or some other service, we’ve been there. Every…
