Microsoft Skype Operations Framework Partner

The Microsoft Skype Operations Framework (SOF) is Microsoft’s multi-faceted approach for successful deployment of and migration to Skype for Business. As a SOF partner, PEI can guide you through the complete Skype for Business lifecycle of planning, deploying, and operating to ensure that Skype for Business is implemented and managed correctly for optimum performance. Microsoft chose PEI as one of only 14 initial SOF partners, recognizing PEI as a leader in delivering Microsoft Solutions. PEI is also one of the only SOF partners with packages targeted at the small to midsized organization.

Award-Winning Microsoft Gold Partner

PEI has been a Microsoft Gold Partner since 2005, and our engineers hold multiple Gold and Silver Microsoft Unified Communications Certifications. We focus our hiring efforts on mid- to senior-level engineers, housing a team with over 120 years of combined experience. We understand that every organization’s Unified Communications journey is unique, and we deliver value by working with you to understand your business objectives and mapping out your technology to enhance these goals.

PEI specializes in long-term relationships where each customer is vital to our success. All of our customers are “customers for life,” and we use our partnerships and experience to help them drive real business results. Read more about what our customers have to say about PEI. 

Skype for Business Video Transcript

I’m going to show you how to send and receive files using Microsoft Skype for Business. You can send files in any type of conversation window: an IM, a phone call, or an audio or video conversation. To demonstrate this, I’m going to open an IM window with Allison.

  • I already have my file explorer open here. You can send any type of file this way, so I’m going to send her this photo by dragging it and dropping it into this conversation window.
  • After you send the file, the person on the other end will need to click on it to receive it. You can see here that when Allison clicks on the file to download it on her end, Skype for Business will show you the download progress in the lower right-hand corner.
  • When the file is finished, and the person on the other end has fully receiveded it, Skype for Business will display that the file has been sent right underneath the preview of your file.

This process is equally as simple when you’re the one on the receiving end. When Allison sends me a file back, I will need to either click download or this arrow here to accept the file. After I click one of these options, the file will start downloading. Skype will show you the progress, and then when it’s finished, you can click on it to open it.

  • If at any time you need to see the image again, you can click on it again in the conversation window to reopen it.

Skype for Business also automatically saves these files in a separate folder configured in your settings for easy access. To see where Skype is sending these files, click on the Options Icon in your client and navigate to File Saving.

  • This is where Skype for Business shows you the destination folder of any files that you agree to receive in Skype for Business. Note, you need to click on a file to agree to receive it before it will show up here.
  • If you click Browse, you can choose a different folder or make a new destination for your files, but I’m not going to do that, so I’ll just hit cancel. And you can hit OK to have Skype for Business Save any changes you’ve made.
  • Now, if I go back to my file explorer, and navigate to the indicated folder. Documents, and then My Received Files (and this is the default location for all Skype for Business users), you can see the file Allison sent me is right here. This can be helpful if later, after closing the conversation window where Allison sent me the file, I realize that I need to look at this image again.

That’s how you send and receive files with Microsoft Skype for Business.

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If you have questions, want more information about Skype for Business, or want to work with us click here to contact us.


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