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Microsoft Lync 2013 – How to Upgrade a Conversation from IM to Voice to Video

By April 17, 2013September 4th, 2020Blog, Lync Server 2013

It is very easy to upgrade conversations from IM to Voice to Video within Microsoft Lync 2013

1. Hover over a contacts picture and click the IM icon to start the initial conversation – from this conversation window, I now have the ability to add voice

2. Hover over the phone icon at the bottom of the IM conversation video and select Lync call – this will upgrade your IM conversation to a voice call

3. To add video hover over the camera icon at the bottom of the voice call and select start my video

These 3 quick steps allow you to upgrade conversations from IM to Voice to Video

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