Setting Up Simultaneous Ring in Teams

  1. Click on the ellipsis next to your photo in the top right corner of your screen and choose Settings from the drop down.
  2. Select Calls on the left side and find the section titled Call Answering Rules.
  3. Change the Incoming Calls option by selecting Calls Ring Me.
  4. Using the dropdown next to Also Ring, choose New Number or Contact.
  5. You can add a contact by typing their name or email. You can also type in any valid phone number.
  6. Click Add to finish setting up simultaneously ring. If you exit your settings, these changes will automatically be saved.
  7. To turn Simultaneous Ring off, go back to Settings and switch the Also Ring dropdown back to No One Else.
Set up simultaneous ring in Teams.

Turning on Call Forwarding in Teams

  1. Click on the ellipsis next to your photo in the top right corner of your screen and choose Settings from the drop down.
  2. Select Calls on the left side and find the section titled Call Answering Rules.
  3. Switch the incoming Calls option to Forward My Calls.
  4. Your available options will change automatically to Forward To. Use the dropdown to select New Number or Contact, or select someone you’ve used before who will be listed here for easy access.
  5. Exit your settings to save your changes.
  6. To turn call forwarding off, go back to Settings, reselect Calls Ring Me and make sure the dropdown next to Also Ring is set to No One Else.
Set up call forwarding in Teams.

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4 Comments

  • Ayantika Chatterjee says:
    October 25, 2021 at 5:55 pm

    how to remove a phone number from call answering rules in teams
    Teams app> settings > Calls > if unanswered > how to remove a phone number from the list

    Reply
    • Stephanie Hamrick says:
      November 1, 2021 at 10:39 am

      Hi Ayantika, Use the dropdown to select another option like “voicemail” or “do nothing.” Then calls will no longer ring to the phone number that was previously selected. Teams will remember the three most recent numbers or contacts you’ve used as part of this setting to save time in the future. You can’t remove a number from this list, but you can replace it with something else. To replace the numbers/options on this list, set another user or contact in this field. You can immediately switch back to “Do Nothing” to avoid sending any calls to these users.

      Reply
  • Tessa Norman says:
    December 1, 2021 at 11:16 am

    On my screen, once “Forward my calls” is selected, a drop down option does not appear. The only thing that does appear is “All incoming calls will be forwarded to your voicemail.”

    Reply

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