PEI is a recognized leader in delivering Microsoft solutions. As a Microsoft Gold Cloud Productivity Partner, we are a recognized Office 365 business deployment expert, and our award-winning Office 365 Migration Services team has successfully completed migrations for thousands of Office 365 seats. PEI is also one of the top-trusted Microsoft partners in the Rocky Mountain region—named by Redmond Channel Partner as a top 200 Microsoft Partner out of 100,000 in the United States—and has the expertise in project management, change management, technical consulting, and technical support needed for successful Office 365 Migration and Support.
PEI Will Guide You Through the Three Stages for Successful Office 365 Migration
Planning & Assessment
Each Microsoft Office 365 business deployment is unique and requires a deep knowledge of your internal IT environment as well as an understanding of the preferred Office 365 features your organization would like to utilize. PEI’s Planning & Assessment stage is an in-depth examination, focusing on exactly how your organization functions to match these needs that with the deployment strategy that is the best fit for you. Our Office 365 migration experts work with team leaders as well as users to build a project plan that is customized for your unique needs.
Deployment & Adoption
PEI will effectively implement & deliver your Office 365 migration services based on your business’ need. Our deployment experts will enable users of Office 365 at scale and roll out peripherals. For maximum ROI, we’ll drive adoption of the service, layering in new features and capabilities as they are released to deliver rapid success and additional value to your business. With 120 years of combined experience, PEI’s engineers have the expertise to execute your Office 365 business deployment effectively to enhance your organization’s business practices.
Support, Operation, & Management
To ensure your Office 365 business deployment is successful, PEI will ensure you maintain a high quality and reliable Office 365 service through a combination of monitoring, reporting, and active support of your Office 365 environment. Our team of experts will monitor the service for end-to-end quality, reliability, usage, and capacity measures. As a customer, access to our 24×7 Helpdesk and Office 365 support team comes included in your deployment. PEI will also proactively capture, troubleshoot, and resolve issues, as well as escalate when needed. Each of these stages is vital to ensure a successful migration journey toward Office 365.
PEI is a Microsoft Office 365 Migration Services and Deployment Expert ready to customize an Office 365 solution that fits your exact needs and aligns with your business goals!
PEI and Office 365 Mean Business
Can your current productivity tools keep up with today’s mobile and flexible work environment?
Optimized for Teamwork
See updates as they happen, and never get stuck working on an outdated file. Plus, with Skype for Business, your team can always be on the same page through efficient communication.
Access Your Data Anywhere
Access documents on any device, online or off. The full, desktop versions of Microsoft programs integrate seamlessly with business-class mobile apps for all types of mobile devices.
Never Worry About Your Files
Spam and malware protection, geo-redundant data centers, and 99% uptime keep your files safe. You own the data you store with Office 365 and you decide how it’s accessed.
Stay Up to Date
An Office 365 subscription includes the latest 2016 Microsoft apps. You’ll also have access to new product features and receive security updates.
Are you a Small Business? PEI Also Offers Two Office 365 Business Deployment Options for Organizations Under 20 Seats
Basic Office 365 Migration
Shared Mailbox Creation
IT Staff Training
5 Mailbox Migrations
Access to 24/7 Office 365 Support Helpdesk
Premium Office 365 Migration
Shared Mailbox Creation
IT Staff Training
Full Mailbox Migration
Full 24/7 Office 365 Support Helpdesk Included
Monthly Usage Reports
Multi-factor Authentication Set-up and Support
Get a single bill for all of your Microsoft Office 365 needs with PEI and the Microsoft Cloud Solution Provider Program.
Continuous Office 365 Monitoring and Support
We monitor your environment 24/7 to ensure the health and reliability of your Office 365 services. Our proactive management style means we catch issues and resolve them before they cause a loss in productivity. If there is a problem, our senior-level engineers are available 365 days a year—day or night—to troubleshoot and resolve errors.
Maximize the Return on your Office 365 Investment
With PEI to optimize the performance and reliability of your systems, your users are able to utilize Office 365’s full set of productivity features with fewer interruptions. Plus, our Office 365 experts are available to do webinars with your users anywhere in the world, ensuring your team is positioned to make the most out of their Office 365 licenses.
Simplify Operations and Keep Your Team Focused
Keep yourself and your IT team focused on your core business, not manually applying patches, deploying services, or addressing endless user queries and problems. With more time to focus on strategic initiatives, your business can stay on track to delivering your world-class services without sacrificing the health of your Office 365 deployment.
Need Office 365 Support? Try Microsoft Office 365 Managed Services
PEI’s Managed Office 365 Services ensure the security, reliability, and performance of your Office 365 environment. Our services cover the full breadth of your Office 365 deployment—end to end and across the full Office 365 software stack, including desktop Office applications—with advanced engineering support for your engineers and helpdesk support for your users.
When you use PEI as your Office 365 Service Provider, you also get a dedicated partner who cares about your business. We’ll learn about your environment and can be your single point of contact for everything Office 365. Our advisers will work with you to evaluate new features and map them to the relevant value for your business, ensuring your Office 365 deployment aligns with your business goals. And, our team of software licensing experts will help you manage your licenses, ensuring they are always up to date and you never have a lapse in coverage.
Explore our Office 365 Managed Services Below
Each deployment of Office 365 is unique. We’ll work with you to determine the services that best align with your Office 365 environment and business practices.
Office 365 Services Monitoring and Management
- Daily application and service health
- Monthly monitoring and usage reports
- Service interruption cause analysis and resolution
- Escalation to Microsoft if necessary
Administration
- Custom configuration for your environment
- Proactive health monitoring and management
- Patch/Update management
- Regular strategy review and alignment
Issue Resolution
- 24/7/365 Advanced engineering-level support
- Proactive issue identification and resolution
- Reactive issue identification and remediation
- Issue documentation and reports
Helpdesk
- Available 24/7 for end users to call or email directly
- Office 365 application user assistance
- Office integration troubleshooting
Application Management
- Skype for Business/Teams
- Exchange Online
- Azure Active Directory
- Resolution of end-user issues in Outlook, Word, Excel, PowerPoint, OneNote, and Skype for Business
Configuration and Advanced Feature Setup
- Enhanced security features
- Skype for Business: (i.e., voice configuration, auto attendant setup and management, etc.)
- Exchange Online: (i.e., Outlook configuration; adds, changes, and deletions of mailboxes; etc.)
- Azure Active Directory: (i.e., adds, changes, and deletions of users and groups)
YOUR TURN TO MAKE A MOVE
Make technology work for your business. Find a partner to help you get there.
Discover Strategic IT!Discover Strategic IT!