CRM


Recommendations for Rookies – CRM Part II

Posted on: February 13th, 2012

Recommendations for Rookies – CRM Part II I know you’re excited for the second installment of Recommendations for Rookies. Again, I will focus on Microsoft Dynamics CRM. If you missed my first article focusing on customization, you can read it here. Q: How can I make CRM more accessible? A: Whether you have CRM Online… Read More »


filed under: Blog, Hot Technology Topics, Microsoft | tagged: , , , , ,

CRM 2011

Posted on: September 27th, 2010

CRM 2011 Within the first few weeks at PEI, I was asked to help evaluate a new Customer Relationship Management (CRM) Solution for our internal processes.  I had worked with Salesforce.com for several years and have an understanding what a large CRM can do for an organization.  I began looking into Microsoft’s CRM 2011. I… Read More »


filed under: Blog, Hot Technology Topics, Microsoft, New Product Releases & Upgrades | tagged: , ,