Unified Communications


A Unified Communications strategy is not only important, it is essential to compete and gain a competitive advantage in today’s economy. PEI’s Unified Communications and Voice Over IP (VoIP) solutions are uniquely designed to address the challenges your organization faces. Whether you have a mobile workforce, multiple locations, presentation and conferencing requirements, or a necessity for highly integrated tools, PEI has the solutions and expertise to meet your optimal business functionality.

Employees, business partners, vendors, and customers communicate and collaborate with each other through a wide variety of methods including voice, e-mail, fax, voice messaging, instant messaging and conferencing. Without Unified Communications, these communication tools are not always used effectively. The result can be a disruption in communications that can delay business decision processes, reduce productivity, and negatively affect revenues and profits.

PEI consolidates an overall communications strategy by cutting through the hype and hyperbole. We have addressed Unified Communications and VoIP for over a decade and are experts at designing and deploying a streamlined communications strategy. PEI brings the ability to assess your current IT and voice infrastructure, determine how to leverage existing equipment, and implement the new resources needed to meet your specific requirements. PEI focuses on targeting mid-sized and small enterprise organizations and has developed solutions that uniquely address their most daunting needs and service demands.

Our Unified Communications practices address the following:

  • Business Justification (Assessment, Business requirements, Processes, Return on Investment/Total Cost of Ownership)
  • Architecture (Design and Integration, Deployment specifications, Future-ready foundation, Project Management)
  • Data and Telecom Infrastructure (Data Networking and equipment, Telephone network, VoIP network)
  • Infrastructure (Identity, Access and Directory, Server Infrastructure, Desktop Infrastructure, Admin and Management, Security and Storage)
  • Unified Communications Infrastructure (Messaging, Voice, Conferencing, Presence)
  • Support and Management (Training, Phone Support, Break Fix, Maintenance, Monitoring and Remote Management)

PEI is both a Microsoft Gold Partner and a Cisco Premier Advanced Unified Communications specialized reseller.  We have over 10 years experience in converged communications. PEI was one of the Rocky Mountain resellers that participated in the joint Microsoft/Cisco converged communications initiative.  We were also one of the only Microsoft partners in the United States that participated in the Unified Communications Lighthouse initiative.

PEI has invested heavily in a range of Unified Communication and VoIP technologies to ensure we can provide communications solutions that incorporate the best features and architecture to optimize your existing investments while drawing on a much larger set of available technologies.

Contact us to see how Unified Communications can improve your business!